WhatsappWhatsApp 24/7: +852 933 357 42 Info Icon E-sim Installation Guide

Generic eSIM Guide

1 Check if Your Device Supports eSIM

Devices that support eSIM usually show the "Add Mobile Plan" option under network settings. Check if your device supports eSIM:

  • Go to your device settings and look for Mobile Networks or Connections.
  • Look for the "Add Mobile Plan" option. If it’s there, your device supports eSIM.

2 Check for SIM Lock Status

To use eSIM, your device must be unlocked. If your device is locked, you need to unlock it first:

  1. Go to About Phone in your device settings.
  2. Open the Status section and check the SIM Lock Status, it should say "Unlocked".

3 Ensure Internet Connection

Before activating eSIM, make sure your device is connected to the internet. Ensure your device is connected to Wi-Fi or mobile data:

  • Make sure your device is connected to Wi-Fi or mobile data is enabled.
  • Ensure that you have a stable internet connection.

4 Remove Conflicts with Other SIMs

If you have other SIM cards in your device, disable or remove them to avoid conflicts when activating eSIM:

  1. Go to Mobile Networks in your device settings.
  2. Disable or remove any other SIM or eSIM cards.

5 Install Your eSIM

Using QR Code:

  1. Go to Settings > Mobile Networks > Add Mobile Plan.
  2. Scan the QR code provided by Jett On.
  3. Tap "Add Plan" to confirm.

Enter Details Manually:

  1. Go to Settings > Mobile Networks > Add Mobile Plan > Manual Entry.
  2. Enter the SM-DP+ Address and Activation Code.
  3. All required information is provided below your QR code.

6 Set eSIM as Default Data Line

Once you have added the eSIM, set it as your default data line:

  1. Go to Settings > Mobile Networks and select the eSIM you added.
  2. Rename it to "Jett On" and set it as the default data line.

7 Refresh Network Connection

To refresh your network connection, turn on Airplane Mode for 10 seconds and then turn it off:

  1. Turn on Airplane Mode for 10 seconds and then turn it off.
  2. This will refresh your network connection.

8 Test Your Internet

Open a browser like Chrome and check your internet connection:

  • Open Chrome or another browser.
  • If a webpage loads successfully, your eSIM is working!

Need Help?

If you face any issues, you can contact our support team:

JETT-ON: Buy Secure eSIM for International Trips - Easy Setup