An e-SIM (Embedded Subscriber Identity Module) is a digital SIM that allows you to activate a cellular plan from your carrier without the need for a physical SIM card.

To purchase an e-SIM, simply navigate to our e-SIM marketplace, choose your desired plan based on the country and network, complete the payment process, and you’ll receive an activation QR code or a manual activation code via email.

Activation can typically be done in two ways: scanning a QR code provided by us or entering the activation details manually in your device’s cellular settings. Detailed instructions are provided with your purchase.

Most newer smartphones, tablets, and smartwatches support e-SIM technology. Please check your device’s specifications or consult with your device manufacturer to ensure compatibility.

Yes, many devices support multiple e-SIM profiles. However, the number of active e-SIMs you can use simultaneously depends on your device. Please consult your device’s user manual for specific details.

Please ensure you’re following the activation instructions correctly. If the problem persists, contact our support team with your order details for further assistance.

We offer a variety of plans, including pay-as-you-go, short-term tourist plans, and long-term plans with varying data caps to suit different needs and budgets.

No, there are no hidden fees. The price you see for each plan includes all costs associated with your e-SIM purchase and use.

Plan changes are subject to the terms and conditions of the e-SIM provider. In some cases, you may be able to upgrade or adjust your plan by contacting our support team.

The coverage depends on the specific e-SIM plan you purchase. We offer plans from various providers with coverage in over 190 countries. Please check the plan details for coverage information.

Data usage can usually be tracked directly from your device’s settings. Additionally, under menu you can click your name and then orders. In there, your e-sims will be listed. You may check your balance as well.

If you exhaust your data allowance, you can purchase additional data through our platform. Some plans may also automatically convert to a pay-as-you-go rate for additional usage.

Refunds are available under certain conditions, such as if you're unable to activate your e-SIM due to compatibility issues. Please refer to our refund policy for detailed information.

Our support team is available via whatsapp, live chat, and phone. Visit our "Contact Us" page for more information on how to reach us.

Your feedback is valuable to us. Please contact our support team through any of our available channels. We are committed to addressing your concerns and continuously improving our service.