1 Check if Your Device Supports eSIM

The following Rakuten models support eSIM:

• Rakuten Mini
• Rakuten Big
• Rakuten Big-S
• Rakuten Hand
• Rakuten Hand 5G

To confirm eSIM support:

1. Go to Settings > Connections > Mobile Network
2. Look for the "Add Mobile Plan" option or similar.

2 Check if Device is Unlocked

Your phone must be unlocked to accept an eSIM. To verify:

1. Go to Settings > About Phone > Status Information
2. Check that "SIM Lock Status" shows "Unlocked".

3 Ensure Internet Connection

A stable internet connection (Wi-Fi or mobile data) is required during eSIM activation.

4 Remove Conflicts with Other SIMs

Disable or remove any physical or existing eSIMs to avoid activation issues.

5 Install Your eSIM

6 Set Jett On as Default Data Line

Go to Settings > Connections > Mobile Network, select the eSIM, rename it to "Jett On", and set it as your default data line.

Disable "Allow Mobile Data Switching" to avoid using your primary SIM’s data.

7 Refresh Network Connection

Turn on Airplane Mode for 10 seconds, then turn it off to refresh the network signal.

8 Test Your Internet

Open a browser like Chrome and check if a website loads. If it does, your eSIM is working!